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Services

IT services that keep your business secure and productive

Service lines

Microsoft 365

Secure, productive Microsoft 365 solutions for your business.

Cybersecurity

Protect your business with proactive cybersecurity solutions.

Managed IT

IT services that keep your business secure and productive

Cloud Transformation

Secure cloud migration, modernisation and ongoing optimisation.

IT Leadership

Strategic IT leadership, governance and senior technology guidance.

Co-Managed IT

Specialist expertise and resources to strengthen your internal IT team.

Industries

Technology designed around professional services

By Industry

Law Firms

Secure and reliable IT services for law firms.

Accounting

IT solutions for accounting and advisory firms.

Financial Services

Secure technology for financial services organisations.

Architecture

High-performance IT for architecture and design firms.

Services Areas

Local IT expertise across Northern Ireland

Locations

Antrim

Bangor

Belfast

Carrickfergus

Comber

Donaghadee

Holywood

Lisburn

Newtownabbey

Newtownards

About Innosec

Get to know the people and principles behind INNOSEC

Meet Alan

Meet the founder behind INNOSEC.

Our Values

The principles that guide how we work.

Testimonials

Hear from businesses we support.

Resources

Practical guidance for better technology decisions

Explore

Blog

Latest insights, advice and technology updates.

Guides

In-depth resources for improving your IT.

Knowledge Hub

Microsoft 365

Get more from Microsoft 365 securely.

Cybersecurity

Guidance for protecting your business.

Managed IT

Proactive support, monitoring and management for your IT environment.

Cloud Transformation

Secure cloud migration, modernisation and ongoing optimisation.

IT Leadership

Strategic IT leadership, governance and senior technology guidance.

Co-Managed IT

Specialist expertise and resources to strengthen your internal IT team.

Get Started
Managed IT Services

Managed IT support in Northern Ireland, built to prevent problems

  • Based in Northern Ireland, serving firms across Northern Ireland, Ireland and the UK

INNOSEC provides managed IT services for law, accountancy, finance and architecture firms in Belfast, Bangor and across Northern Ireland. We watch for threats 24/7, secure every device and account from day one, and take ownership of your IT and its roadmap. Problems get caught before they cost billable hours.

Most IT providers wait for something to break. We work to make sure it doesn’t, and when something does, you already know exactly what to expect.

Book a Managed IT Assessment
Is your IT support actually proactive?
  • Do you know your response time versus your resolution time?
  • Is anyone actively monitoring your systems, or only reacting to tickets?
  • Does your IT provider plan ahead with you, or just wait for the next call?
  • Would downtime today cost you billable hours tomorrow?
  • Could you explain your current SLA in one sentence?
The problem

Having an IT provider is not the same as having managed IT services

Most firms believe they are covered because someone answers the phone when something breaks. But break-fix support and a managed helpdesk are reactive by design, they respond to problems, they do not prevent them.

Managed IT services work the other way. INNOSEC monitors, maintains and plans proactively, so issues are caught before they cost you downtime, and your IT strategy is built alongside your business goals, not bolted on after the fact.

Common warning signs

When IT support is reactive rather than managed, the cost usually shows up in billable hours

01
Support only happens after something breaks

If your provider's first action is always fixing a problem rather than preventing one, you are paying for break-fix support, not managed services.

02
You don't know what your SLA actually guarantees

Response time and resolution time are different things. Without clarity on both, you cannot know what level of service you are genuinely getting.

03
Downtime is quietly costing billable hours

For law, accountancy, finance and architecture firms, every hour of downtime is an hour that cannot be billed. Reactive support turns technical delays into lost revenue.

04
No one is planning your IT strategy with you

Without a dedicated strategic voice, your technology decisions happen in isolation from your business goals, growth plans, and compliance obligations.

What we do

Managed IT services that monitor, support, protect and plan

Our Managed IT Services bring continuous monitoring, responsive support, security-by-design, and strategic planning together under one team, built around Microsoft 365 as the foundation.

We take ownership of your IT. You get senior IT leadership, a technology roadmap tied to your business goals, and one team accountable for delivering it. When something needs a decision, you know who owns it.

Book a Managed IT Assessment
Monitor

Continuous, proactive monitoring that catches issues before they become downtime.

Support

Responsive help desk support with clear, transparent SLAs you can actually explain.

Protect

Security-by-design built into every device, account and configuration from day one.

Plan

A technology roadmap we own with you, tied to your firm's goals and kept current as they change.

Included services

Practical managed IT support where it matters most

Proactive monitoring

Continuous monitoring and maintenance that catches problems before they cause downtime.

Responsive help desk

Clear, transparent SLAs with defined response and resolution times, not vague promises.

IT leadership and roadmap

Senior IT leadership that owns your technology roadmap and is accountable for delivering it.

Microsoft 365 administration

Microsoft 365 Business Premium as the foundation, configured, secured and managed properly.

Security-by-design

Identity, access control and data protection built in from day one, with 24/7 threat monitoring and response.

Business continuity

Backup, recovery and continuity planning that protects billable hours, not just data.

Compliance support

Practical support aligning your IT to GDPR, Cyber Essentials, and sector-specific requirements.

Vendor and licensing management

One point of accountability for the vendors and licences your firm depends on.

Co-managed IT

Support that strengthens an existing internal IT team rather than replacing it.

You should talk to us if:
  • Your current IT support is reactive, not proactive
  • You are not sure what your SLA actually guarantees
  • Downtime is costing you billable hours or client confidence
  • No one is planning your technology strategy with you
  • You are evaluating managed IT providers and want a genuine partner
  • You have an internal IT team that needs specialist support alongside it
Who it is for

Managed IT services for professional services firms across Northern Ireland

We support legal, accountancy, finance and architecture practices in Belfast, Bangor and across Northern Ireland, and firms in Ireland and the UK. They need strong technology foundations without building a large internal IT team.

We are a strong fit when downtime has a real cost, whether that is billable hours, client trust, or regulatory exposure, and reactive support is no longer good enough.

Proof

Trusted by the firms we look after

As the CEO of 3173, I had the privilege of working closely with Alan McBurney. Under Alan’s visionary leadership, we experienced a transformative shift in our IT operations that not only streamlined our processes but significantly enhanced our security and operational resilience.

Picture of Brian Spence

Brian Spence

For over 20 years, Alan McBurney has been our trusted IT advisor, guiding our small architectural practice through numerous technological advancements. As we continue to grow and evolve. Alan has now introduced us to his new venture, INNOSEC, were he brings the same level of expertise and tailored service we’ve come to rely on.

Picture of Omni Architects

Omni Architects

I’ve had the pleasure of working with Alan in various capacities over the years, and his ability to handle complex IT challenges efficiently has always impressed me. His expertise shone brightly during a critical phase at Seatruck Ferries, where he led a significant enhancement of our systems, ensuring robust security and seamless operations. His solutions not only solved our immediate problems but also positioned us for future scalability and success.

Picture of Robbie Niblock

Robbie Niblock

Our approach

How managed IT support works with INNOSEC

Step 1
Assess

We review your current setup, risks, and operational needs against how your firm actually works.

Step 2
Onboard

We stabilise and secure your environment, with minimal disruption to billable work.

Step 3
Support

Proactive monitoring and responsive support, with SLAs you can actually explain.

Step 4
Lead

We own your roadmap with you and stay accountable for delivering it as the firm grows.

Why INNOSEC

We are a strategic partner, not a ticket queue

Managed services should mean more than someone answering the phone when something breaks. INNOSEC builds every engagement around Microsoft 365 as the foundation, security-by-design from day one, and senior IT leadership that owns your roadmap and answers for it.

We are a security-first MSP based in Bangor, Northern Ireland, serving firms across Northern Ireland, Ireland and the UK, with deep specialisation in the professional services sector.

Proactive by design

Continuous monitoring means we catch problems before they cost you downtime.

Accountable, not just technical

We own the outcome, not just the ticket.

Sector-specialist

Built around the specific pressures of legal, accountancy, finance and architecture firms.

Related insights

Useful managed IT resources

A small selection of practical resources to help you understand and evaluate managed IT support.

Questions

Managed IT Services FAQs

What are managed IT services?

Managed IT services are a proactive model of IT support, continuous monitoring, maintenance and strategic planning that prevents problems, rather than a reactive model that only responds once something has broken.

Break-fix support responds when something goes wrong. Managed services actively monitor your environment to catch and resolve issues before they cause downtime, and include ongoing strategic planning alongside day-to-day support.

Yes. Our co-managed IT option is built to strengthen an existing internal team with specialist support, security and monitoring, rather than replace it.

We do, with you. We take ownership of your IT: the roadmap, the risks, the vendors and the licences. You get senior IT leadership that is accountable for delivering the plan, not a helpdesk waiting for the next ticket.

Yes. We’re based in Bangor and support firms in Belfast and across Northern Ireland. We also support firms in Ireland and the UK.

Managed IT starts from £500 a month + VAT. The price depends on your number of users and what your firm needs. We confirm it once we’ve looked at your setup.

The best first step is to book a Managed IT Assessment. We will review your current setup and show you where reactive support may be costing you more than you realise.

Next step

Book a Managed IT Assessment

Find out whether your current IT support is genuinely proactive, and what a strategic managed IT partnership would look like for your firm.

Book an Assessment
Innosec company logo
Services

Services

IT services that keep your business secure and productive

Service lines

Managed IT

IT services that keep your business secure and productive

Cloud Transformation

Secure cloud migration, modernisation and ongoing optimisation.

Co-Managed IT

Specialist expertise and resources to strengthen your internal IT team.

IT Leadership

Strategic IT leadership, governance and senior technology guidance.

Microsoft 365

Secure, productive Microsoft 365 solutions for your business.

Cybersecurity

Protect your business with proactive cybersecurity solutions.

Industries

Industries

Technology designed around professional services

By Industry

Law Firms

Secure and reliable IT services for law firms.

Accounting

IT solutions for accounting and advisory firms.

Financial Services

Secure technology for financial services organisations.

Architecture

High-performance IT for architecture and design firms.

Service Areas

Services Areas

Local IT expertise across Northern Ireland

Locations

Antrim

Bangor

Belfast

Carrickfergus

Comber

Donaghadee

Holywood

Lisburn

Newtownabbey

Newtownards

About

About Innosec

Get to know the people and principles behind INNOSEC

Meet Alan

Meet the founder behind INNOSEC.

Our Values

The principles that guide how we work.

Testimonials

Hear from businesses we support.

Resources

Resources

Practical guidance for better technology decisions

Explore

Blog

Latest insights, advice and technology updates.

Guides

In-depth resources for improving your IT.

Knowledge Hub

Managed IT

Proactive support, monitoring and management for your IT environment.

Cloud Transformation

Secure cloud migration, modernisation and ongoing optimisation.

Co-Managed IT

Specialist expertise and resources to strengthen your internal IT team.

IT Leadership

Strategic IT leadership, governance and senior technology guidance.

Microsoft 365

Get more from Microsoft 365 securely.

Cybersecurity

Guidance for protecting your business.

Let's connect

02890 025 435

hello@innosec.co.uk

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Innosec company logo
Let's connect

02890 025 435

hello@innosec.co.uk

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